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SoftGlow ("we", "the site") takes your privacy seriously. This policy explains how we collect, use, store, and protect your personal data when you use our free calculators, candlestick pattern guides, lottery information, Taiwan stock analysis (including the subscription product "Line Shang You Wei"), member accounts, forums, and notifications — and what rights you have over your own data.

Contents

  1. What data we collect
  2. How we use your data
  3. Legal basis for processing
  4. Data retention
  5. Advertising & Cookies
  6. Data protection & transfers
  7. Third-party services
  8. Your rights
  9. Children's privacy
  10. Changes to this policy

1. What data we collect

1.1 Free tools (300+ calculators, candlestick encyclopedia, lottery browsing)

All calculators run entirely in your browser using front-end technology. Numbers you enter (loan amounts, health data, etc.) are processed locally and never sent to or stored on our servers.

1.2 Member accounts & Taiwan stock subscription ("Line Shang You Wei")

1.3 Third-party login (Google)

If you choose to sign in with Google, we receive the email and basic account info you authorize, used solely to create and verify your member identity. We never receive your Google password.

1.4 Portfolio tracking

If you use portfolio tracking, we store the stock tickers and cost basis you enter, solely for your own profit/loss and technical analysis view.

1.5 Price alerts & push notifications

If you set a price alert, we store the ticker, target price, and browser/device push subscription key, used to notify you when conditions are met.

1.6 Forums & chat

If you post, comment, or use the live chat, your nickname and message content are stored, displayed publicly, and linked to your account. Please avoid sharing sensitive personal information in public posts.

1.7 Contact form

Your name, email, and message submitted via our contact form are used only to respond to your inquiry.

1.8 Referral program

If you use the referral program, we record the referrer's and referee's email addresses and the referee's registration IP address, used to issue rewards and prevent abuse.

1.9 Site-wide

2. How we use your data

3. Legal basis for processing

For users in the EU/EEA, our legal bases for processing personal data are:

4. Data retention

We retain personal data only as long as necessary for the purposes collected:

5. Advertising & Cookies

We display ads via Google AdSense, which may use cookies to show ads relevant to your browsing behavior. You can block cookies in your browser settings or adjust ad personalization via Google's ad settings. On your first visit we show a cookie consent option; you may accept or decline non-essential cookies, and clear or withdraw consent at any time.

6. Data protection & transfers

7. Third-party services

ServicePurpose
ECPayPayment processing (subscription payments only)
Google Sign-InThird-party login authentication
FinMindTaiwan stock market data source
Google AdSenseAd display
Google AnalyticsTraffic analytics (optional)

Each third-party service has its own privacy policy, which we encourage you to review.

8. Your rights

You have the following rights over your personal data. Requests can be made via our Contact page:

9. Children's privacy

Our services are intended for adults. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data without consent, please contact us via our Contact page and we will delete it promptly.

10. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date. For material changes, we will make reasonable efforts to notify registered members by email or an on-site notice.

SoftGlow is available in Traditional Chinese, Simplified Chinese, English, Japanese, Korean, German, French, Spanish, Portuguese, and Indonesian. We strive for consistency across all language versions; in case of any discrepancy, the Traditional Chinese version prevails.